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News

It goes without saying that the current situation we find ourselves in is uncharted territory for all of us. But since we just said it, here's another cliche phrase for you—it's unprecedented times, my friend!

Our store's physical location has been closed for nearly three months, and we really miss seeing your friendly faces. As Lancaster moves to the yellow phase, we are excited to open again and welcome our customers back to the shop.

To keep us all safe and sound during the COVID-19 pandemic, we've adopted the following safety procedures and guidelines:

 

New Ways to Shop

Local Pickup
If you're shopping online, you can now select "Local Pickup" at checkout. Or, feel free to simply call us during store hours with your order. In either case you can checkout remotely and we'll coordinate a time with you to drop by for a contact-free pickup.

Shop by Appointment
Every Wednesday and Thursday is now set aside for appointment only shopping. Please email "hello@ellicott.co" to schedule an appointment.

 

Keeping Things Safe

Limited Hours
We plan to be open on Tuesday, Friday, and Saturday, with limited hours. Wednesday and Thursday are available for private shopping by appointment only. Limited exposure gives us ample time to keep the shop as clean as possible. 

Employee Safety
We will check employees' temperatures at the beginning of every shift. In addition, employees will wear masks and routinely wash and sanitize their hands.

Daily Sanitation
We will clean and disinfect high-touch surfaces on a regular basis, including our main entry and the checkout counter.

Limited Customers in Store
We will limit the number of customers in the store to no more than 10. This is the best way we can be mindful of social distancing requirements in the shop.

 

How You Can Help

Please Shop Prepared
If you are able, please wear a mask to the store. We understand this may not be possible for everyone, so we will be gracious with you but will expect you to follow the CDC public health guidelines as much as possible. Please be mindful of social distancing as well.

Less Contact is Better
We will provide hand sanitizer at the door for your convenience, and we encourage you to only handle what you intend to purchase. Also, we prefer credit card payments during this season so we can emphasize contact-free interactions.

 

Let's Get Going

We know we can stay safe during the pandemic and see our beautiful and vibrant city come back to life. We look forward to serving you once again—see you in the shop!

 

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