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FREE SHIPPING TO THE U.S.A. ON ORDERS OVER $100

Our Story

Inspired by the vibrant makers community in Nashville, Tennessee and the stories behind their locally made goods, we started Ellicott & Co. as a way to bring a similar shopping experience back to our hometown of Lancaster, Pennsylvania. Lancaster has a long tradition of craftsmanship and its history is still alive in the many talented artisans creating here today. Ellicott & Co. allows us to collaborate with local makers and bring new, handmade goods to our city while providing a platform for these makers to launch and expand their businesses.

Contact Us

717.690.2505 hello@ellicott.co 45 N Market St, Lancaster, PA 17603

Our brick and mortar is open Tuesday–Friday 10am–6pm, Saturday 9am–4pm and Sunday 11am-4pm. We are closed Monday.

If one advances confidently in the direction of his dreams, and endeavors to live the life which he has imagined, he will meet with a success unexpected in common hours.
Henry David Thoreau
Orders will be processed and shipped within 2-3 business days of ordering. Please note that we do not ship on Saturdays, Sundays, or holidays at this time.
Once your order has been processed and shipped, you will receive an email with your tracking number. If you haven’t received this email within our standard 2-3 business day processing timeframe (not including weekends or holidays), please email us at info@ellicott.co for assistance.
If you wish to make changes to your order or shipping information after you’ve placed the order, please contact us at info@ellicott.co for assistance.
We try our best to safely package and ship your products, however Ellicott & Co. cannot be held responsible for damages sustained during the shipping and transporting process. If you have an issue with damaged or defective items, please contact us at info@ellicott.co and we’ll help you get it sorted out! Please note that vintage or antique items are not brand new and some have established character over the years, therefore minor flaws can be expected. We try to describe each item as accurately as possible in the product descriptions. If you have questions or concerns, please contact us at info@ellicott.co and we will provide answers as quickly as possible.

Returns

If you are not completely satisfied with your purchase, you may make a return within 14 days of the original purchase date to receive a full refund of any full priced product. Returns attempted after 14 days are eligible for exchange to receive a gift card for the returned amount as compensation within 30 days. Please note, if we no longer carry the item you wish to return outside of 14 days, only exchanges will be available. To receive a return or exchange, the following conditions must be met : All apparel items must be returned new, unworn, unwashed, unaltered, and with all original tags attached. Footwear must be returned in original packaging and show minimal wear on the sole. Apothecary, grooming, and pantry products must be in original packaging and unopened and unused.

Vintage, one of a kind good, socks, undergarments, and open apothecary, grooming, and pantry goods are all final sale and are not eligible for return or exchange.

Please contact us directly to issue a return or exchange on an order at hello@ellicott.co. Along with the product you are returning or exchanging, we will need the original order receipt. Mail your order back to us at: Ellicott & Co (Attn: Returns), 45 North Market Street, Lancaster, PA 17603 using a trackable method. Once we receive your order, we will quickly process an exchange or issue a refund depending on your need. Ellicott & Co is not responsible for any lost or stolen packages. Customers must send the original purchase back at their own expense.